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 | Privacy Policy |
| | | | 1. ShopCity Privacy Policy | | ShopCity knows that you care how information about you is used and shared, and we appreciate your trust that we will use any information about you carefully and sensibly. This notice describes our privacy policy. By visiting www.shopcity.co.nz, you are accepting the practices described in this Privacy Notice.
Go Back | | | | | | 2. What personal information about customers does ShopCity gather? | | The information we learn from customers helps us personalise and continually improve your buying experience at ShopCity. Here are the types of information we gather.
Information You Give Us
We receive and store any information you enter on our web site, or give to us in any other way. Click here to see examples of what we collect. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customising and improving your buying experience with us and communicating with you.
Automatic Information
We receive and store certain types of information whenever you interact with us. For example, like many web sites, we use "cookies," and we obtain certain types of information when your web browser accesses ShopCity. Click here to see examples of the information we receive. A number of companies offer utilities designed to help you visit web sites anonymously. Although we will not be able to provide you with a personalised experience at ShopCity if we cannot recognise you, we want you to be aware that these tools exist.
E-mail Communications
To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from ShopCity if your computer supports such capabilities. If you do not want to receive e-mail or other mail from us, please adjust your Customer Profile.
Go Back | | | | | | 3. What about cookies? | |
- Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your web browser to enable our systems to recognise your browser and to provide features.
- The "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to take full advantage of some of ShopCity's coolest features, and we recommend that you leave them turned on.
Go Back | | | | | | 4. Does ShopCity share the information it receives? | | Information about our customers is an important part of our business, and we are not in the business of selling it to others.
Agents
We may employ other companies and individuals from time to time to perform functions on our behalf. Examples include fulfilling orders, delivering packages, and removing repetitive information from customer lists, analysing data, providing marketing assistance, processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.
Promotional Offers
Sometimes we may send offers to selected groups of ShopCity customers on behalf of other businesses. When we do this, we do not give that business your name and address. If you do not want to receive such offers, please adjust your Customer Profile.
Protection of ShopCity and others
We may release personal information when we believe release is appropriate to comply with law; enforce or apply our Terms and Conditions and other agreements; or protect the rights, property, or safety of ShopCity, our users, or others. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction.
Go Back | | | | | | 5. How secure is information about me? | |
- We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
- We reveal only the last five digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.
- It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when finished using a shared computer.
Go Back | | | | | | 6. What choices do I have? | |
- As advised above, you can always choose not to provide information, even though it might be needed to make a purchase.
- If you do not want to receive e-mail or other mail from us, please
adjust your Profile.
Go Back | | | | | | 7. Children | | If you are under 18, you may use ShopCity only with the involvement of a parent or guardian.
Go Back | | | | | | 8. Conditions of use, notices, and revisions | | If you choose to visit ShopCity, your visit and any dispute over privacy is subject to this Notice and our Terms and Conditions. If you have any concern about privacy at ShopCity, please send us a thorough description via our Contact Form, and we will try to resolve it. Our business changes constantly. This Notice and the Terms and Conditions will change also, and use of information that we gather now is subject to the Privacy Policy in effect at the time of use. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our web site frequently to see recent changes.
Go Back | | | | | | 9. Examples | |
Information you Give Us
You provide information whenever you search, buy, post, participate in a promotion or questionnaire, or communicate with customer service. For example: you provide information when you search for a product, or when purchasing or communicate with us by phone, e-mail, or otherwise complete a questionnaire or a contest entry form; or send us feedback, or other such information. As a result of those actions, you might supply us with such information as your name, address, and phone number, credit card information, people to whom purchases have been shipped (including address and phone number), e-mail addresses of other people, content of reviews and e-mails to us.
Automatic Information
Examples of the information we collect and analyse include the Internet protocol (IP) address used to connect your computer to the internet; login, e-mail address, password, computer and connection information such as browser type and version, operating system, and platform, purchase history, the full Uniform Resource Locators (URL) clickstream to, through, and from our Web site, including date and time, cookie number and products you viewed or searched for.
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